coupang

Recover account information

  • Recover account
  • Recover password

Recover password

Select a password reset method.

  • Coupang passwords are encrypted, and therefore cannot be recovered, if you have forgotten your password, please reset your password.
  • You may reset your password via entering your personal information below.
Account(email) You have entered an incorrect name or email. Please check and try again.
Please fill out the email of the account you signed up for Coupang correctly.

Please select way to recover password.

Password reset instructions sent to test@coupang.com.

Didn’t get an email?
Please check your spam inbox or check if the name and account (email) you entered match your Coupang member information.
If you have forgotten the email you registered for a Coupang account with, please complete ‘Recover account’ first. Recover account >

You are not a Coupang member yet.

You are receiving Coupang product mails to the email you entered, but
You are not yet a member.

Name

Reset password

  • Enter a new password.
  • Please enter the verification code sent to your phone number and enter a new password.
  • Please enter the verification code is sent to your phone and new password.
Verification code

Please check if the name and account(email) you have entered matches you registered a Coupang account.
If you have changed your phone number, please select `Receive by email` on Recover password page. Recover password >
If you have forgotten the email you registered for a Coupang account with, please complete ‘Recover account’ first. Recover account >

New password
Confirm new password